Terms Of Service

By accessing or using our website, https://xilana.com/, you agree to comply with the following terms of service (“Terms”). These Terms govern your use of our website and services and constitute a legally binding agreement between you and Xilana. If you do not agree to these Terms, please refrain from accessing or using our website or services.

Use Of Our Services

Xilana grants users access to a variety of products and services through our website. To utilize our services, you must be at least 18 years old and possess the legal capacity to enter into a binding agreement. By accessing or using our services, you affirm that you have the right, authority, and capacity to enter into these Terms and comply with all the stated terms and conditions.

User Accounts

Certain features of our website may require the creation of a user account. You are responsible for maintaining the confidentiality of your account information and password and for controlling access to your device. You agree to assume responsibility for all activities conducted under your account or password. Xilana reserves the right to terminate your account or restrict access to the website or services if we suspect any violation of these Terms or unauthorized use of your account.

Product Information

Xilana provides information about products available for purchase through our website. While we strive for accuracy, errors and inaccuracies may occur. Xilana does not guarantee the accuracy or completeness of any information and provides no warranty regarding the availability, quality, or suitability of the products listed on our website.

Prices And Payment

Product prices listed on our website are subject to change without prior notice. All prices are denominated in U.S. dollars. Xilana accepts payment via major credit cards. By choosing to pay with a credit card, you authorize Xilana to charge the total purchase price to your credit card.

Shipping And Delivery

Xilana ships products from the USA, with a flat rate of $5.75 for all orders. Our processing time is typically 1-3 business days, and shipping usually takes 4-6 business days. Xilana is not responsible for any shipping delays or damages that may occur during transit. If you receive a damaged product, please contact us at [email protected] promptly.

Returns And Refunds

Xilana offers a return and refund policy for items returned within 14 days of receipt. To be eligible for a return, the item must be in its original condition, including all original packaging and accessories. Returns may be rejected if the item is not in its original condition or if any original packaging or accessories are missing. In the event of receiving a defective or damaged item, please contact us at [email protected] for assistance. For more details about our return and refund policy, please refer to our Return & Refund Policy.

Intellectual Property

Xilana and its licensors retain all rights, titles, and interests in the website and services, including proprietary and intellectual property rights. Without the express written permission of Xilana, you may not reproduce, distribute, or otherwise use the content on our website. All trademarks, logos, and service marks displayed on the website are the property of Xilana or its licensors.

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