Xilana is dedicated to safeguarding the privacy and security of our customers’ personal information. This privacy policy outlines the types of information we collect, how we use it, and the measures we take to ensure its protection.
Information We Collect
We collect customer information through various channels, including our website, during the ordering process, and through customer service interactions. The information we collect may include:
- Personal information: Name, address, phone number, and email address.
- Payment information: Credit card number and billing details.
- Product preferences and order history.
How We Use the Information
The information we collect is utilized for order fulfillment, customer service, product and service enhancements, and marketing communications. We do not sell or share customer information with third parties, except when necessary for order fulfillment or as required by law.
Data Security
We prioritize the security of customer information and have implemented comprehensive measures to protect against unauthorized access, use, or disclosure. These measures include secure servers, encryption, and firewalls.
Cookies
Our website employs cookies to enhance the user experience and gather information about website usage. Cookies are small text files stored on your device, which remember your preferences and track website activity. You can choose to disable cookies in your browser, although this may affect the functionality of our website.
Changes to this Policy
We may periodically update this privacy policy. The most recent version will always be available on our website.
At Xilana, we highly value the trust our customers place in us. If you have any questions regarding our privacy policy, please do not hesitate to contact us at [email protected].